Terms and conditions

  • The cancellation of bookings more than 48 hours before the Departure time of the flight will receive a full refund less banking charges.  The refund will be processed as a direct refund and must be processed using the same payment method.
  • The Cancellation of bookings less than 48 hours will receive a 50% refund less banking charges and any costs incurred.  The refund will be processed as a refund and must be processed on the same payment method.
  • Cancellation of a flight due to weather conditions called by the pilot or unavailability of aircraft or staff will receive an option of rescheduling the flight or a full refund less banking charges.  The refund will be processed as a direct refund and must be processed using the same payment method.
  • Non-standard charter bookings that require additional recourses, companies and third party arrangements to be implemented may be subject to non-refundable charges.  Please enquire at time of booking.